# Spinn Support

> Help center for Spinn

## Spinn Coffee Maker

- [Maintenance Schedule - Cleaning - Descaling - Water Filter](https://helpcenter.spinn.com/en/articles/6602417-maintenance-schedule-cleaning-descaling-water-filter.md): When to maintain, main, maintenance, cleaning cycle, vinegar, descaler
- [Blinking or Flashing Lights](https://helpcenter.spinn.com/en/articles/6559305-blinking-or-flashing-lights.md): Spinn flashing lights, blinking, coffee lights flashing, cleaning, descaling, yellow, desca, descaling, descale, cleaning, filter change
- [Pro Waterline Cleaning Cycle](https://helpcenter.spinn.com/en/articles/7183685-pro-waterline-cleaning-cycle.md): Run cleaning cycle with Pro Waterline Attached
- [Can I Remove the Clear Plastic Cover?](https://helpcenter.spinn.com/en/articles/6871326-can-i-remove-the-clear-plastic-cover.md): Beans, hopper, grinder shield, bean chute
- [Are Spinn water filters recyclable?](https://helpcenter.spinn.com/en/articles/5477582-are-spinn-water-filters-recyclable.md): Spinn water filter, recycle
- [Unboxing Your Spinn Maker](https://helpcenter.spinn.com/en/articles/7061469-unboxing-your-spinn-maker.md): New Spinn, What's Included, Open Up Spinn
- [Grinder transport is not turning](https://helpcenter.spinn.com/en/articles/4855523-grinder-transport-is-not-turning.md): Grinder; transport; error; transport worm, worm
- [Spinn Owner's Manual](https://helpcenter.spinn.com/en/articles/4477924-spinn-owner-s-manual.md): User manual
- [Assigning Buttons](https://helpcenter.spinn.com/en/articles/6457889-assigning-buttons.md): Program buttons, custom buttons, customize buttons, personalize buttons
- [Automatic Cleaning Cycle](https://helpcenter.spinn.com/en/articles/4475117-automatic-cleaning-cycle.md): Cleaning cycle, clean shot, post brew flush
- [Vacation Mode](https://helpcenter.spinn.com/en/articles/6347197-vacation-mode.md): Away, vacation, Spinn Off, Shut Down Spinn
- [Cup temperature](https://helpcenter.spinn.com/en/articles/4475127-cup-temperature.md): heat; temperature; cup
- [Waterline Installation](https://helpcenter.spinn.com/en/articles/6293082-waterline-installation.md): Waterline, install waterline, water line, Spinn Pro, automatic water
- [XL Tank Installation](https://helpcenter.spinn.com/en/articles/8754011-xl-tank-installation.md): Tank falls, xl tank won't stay, install tank
- [Brewer is Blocked](https://helpcenter.spinn.com/en/articles/9458426-brewer-is-blocked.md): Red light, brewer cannot turn, Spinn Motor Blocked, spinn, brewer blocked and cannot turn
- [How many servings can I make consecutively?](https://helpcenter.spinn.com/en/articles/4145835-how-many-servings-can-i-make-consecutively.md): Consecutive servings
- [How many grams of coffee go into an espresso?](https://helpcenter.spinn.com/en/articles/4145829-how-many-grams-of-coffee-go-into-an-espresso.md): Espresso grams, quantity
- [How many grams of coffee go into a drip coffee?](https://helpcenter.spinn.com/en/articles/4145827-how-many-grams-of-coffee-go-into-a-drip-coffee.md): Drip coffee, grams
- [Serving size](https://helpcenter.spinn.com/en/articles/4145824-serving-size.md): Adjust serving size
- [Crema](https://helpcenter.spinn.com/en/articles/4145822-crema.md): Crema
- [Customizing recipes using in-App sliders](https://helpcenter.spinn.com/en/articles/4145816-customizing-recipes-using-in-app-sliders.md): App sliders
- [How do I customize a drink?](https://helpcenter.spinn.com/en/articles/4145813-how-do-i-customize-a-drink.md): Customize drink in Spinn App
- [Can I make a double espresso, lungo, americano?](https://helpcenter.spinn.com/en/articles/4145810-can-i-make-a-double-espresso-lungo-americano.md): Espresso, Lungo, Americano
- [Adjust Coffee Strength](https://helpcenter.spinn.com/en/articles/4145744-adjust-coffee-strength.md): Coffee taste is weak, bitter, sour, too strong, over-extracted, under-extracted, customize coffee
- [Cup temperature is too low](https://helpcenter.spinn.com/en/articles/4145807-cup-temperature-is-too-low.md): Cup temperature too hot, too cold
- [Coffee grounds in my cup](https://helpcenter.spinn.com/en/articles/4145804-coffee-grounds-in-my-cup.md): Coffee grounds in cup, residue
- [Steam coming out of the spout](https://helpcenter.spinn.com/en/articles/4145803-steam-coming-out-of-the-spout.md): Steam, spout, water hardness, altitude
- [Cup overflowing](https://helpcenter.spinn.com/en/articles/4145802-cup-overflowing.md): My cup keeps overflowing, too much water, wrong size
- [Noise when brewing](https://helpcenter.spinn.com/en/articles/4145799-noise-when-brewing.md): Brewing noise, loud, noisy, rattling, vibrations
- [How to brew remotely using the Spinn App](https://helpcenter.spinn.com/en/articles/4145796-how-to-brew-remotely-using-the-spinn-app.md): How does remote brewing work? How to brew with the Spinn App, customize drinks in the app
- [When brewing, does hot water come in contact with any plastic or aluminum on the inside?](https://helpcenter.spinn.com/en/articles/4145795-when-brewing-does-hot-water-come-in-contact-with-any-plastic-or-aluminum-on-the-inside.md): Plastic heat aluminum, what is the Spinn Maker made from, plastic, aluminum
- [What is the default brewing temperature?](https://helpcenter.spinn.com/en/articles/4145794-what-is-the-default-brewing-temperature.md): Brewing temperature, standard brewing temperature, cup temperature, temp
- [What is the default cup temperature?](https://helpcenter.spinn.com/en/articles/4145791-what-is-the-default-cup-temperature.md): Cup temperature, brewing temperature, temperature, brewing, temp
- [How many bars of pressure are used when brewing an espresso?](https://helpcenter.spinn.com/en/articles/4145777-how-many-bars-of-pressure-are-used-when-brewing-an-espresso.md): Bar pressure espresso, brewing pressure. bars
- [What are the different brewing temperature settings?](https://helpcenter.spinn.com/en/articles/4145775-what-are-the-different-brewing-temperature-settings.md): Temperature settings, increase, cup temperature, coffee temperature, hot, cold, temp
- [There is no coffee coming out of the spout.](https://helpcenter.spinn.com/en/articles/4145768-there-is-no-coffee-coming-out-of-the-spout.md): No coffee, coffee not coming out, no brewing, clogged, not working.
- [Can I control the brewing pressure?](https://helpcenter.spinn.com/en/articles/4145766-can-i-control-the-brewing-pressure.md): Brewing pressure control, brewing parameters
- [Does the Spinn Maker tamp the grounds automatically?](https://helpcenter.spinn.com/en/articles/4145758-does-the-spinn-maker-tamp-the-grounds-automatically.md): Tamping, tamp, tamp coffee grounds
- [Stuck in previous brewing cycle. Cannot make new serving](https://helpcenter.spinn.com/en/articles/4145756-stuck-in-previous-brewing-cycle-cannot-make-new-serving.md): Brewing cycles, stuck, red ring, red light, cannot brew
- [Brewer Overfill](https://helpcenter.spinn.com/en/articles/9778242-brewer-overfill.md): Spout Clog, Pre-flush in mug, Grounds in coffee, coffee in residue bin, sliders, customizing recipe
- [Can I customize existing recipes?](https://helpcenter.spinn.com/en/articles/4149834-can-i-customize-existing-recipes.md)
- [How do I create my own recipes?](https://helpcenter.spinn.com/en/articles/4149833-how-do-i-create-my-own-recipes.md)
- [How do I download recipes?](https://helpcenter.spinn.com/en/articles/4149830-how-do-i-download-recipes.md): Digital recipes, roaster recipes, bean extraction recipes
- [What do the lights mean?](https://helpcenter.spinn.com/en/articles/4378881-what-do-the-lights-mean.md): Cup icons on the Spinn coffee maker
- [Can I put the bean hopper lid in the dishwasher?](https://helpcenter.spinn.com/en/articles/4149798-can-i-put-the-bean-hopper-lid-in-the-dishwasher.md): cleaning hopper lid
- [Can I put ground beans in the hopper?](https://helpcenter.spinn.com/en/articles/4149792-can-i-put-ground-beans-in-the-hopper.md): ground beans or whole beans
- [I spilled water in my hopper.](https://helpcenter.spinn.com/en/articles/4149786-i-spilled-water-in-my-hopper.md): water spilled
- [I refilled my hopper with beans, but my machine does not recognize any beans.](https://helpcenter.spinn.com/en/articles/4149785-i-refilled-my-hopper-with-beans-but-my-machine-does-not-recognize-any-beans.md): beans in hopper, says it's empty
- [How do I clean the hopper?](https://helpcenter.spinn.com/en/articles/4149775-how-do-i-clean-the-hopper.md)
- [The bean cap broke.](https://helpcenter.spinn.com/en/articles/4149764-the-bean-cap-broke.md): broken bean cap, bean chute cover
- [The hopper is cracked.](https://helpcenter.spinn.com/en/articles/4149763-the-hopper-is-cracked.md): crack in hopper
- [Can I switch between beans?](https://helpcenter.spinn.com/en/articles/4149761-can-i-switch-between-beans.md): Change beans, remove beans, hopper flush
- [The beans aren’t sliding towards the grinder.](https://helpcenter.spinn.com/en/articles/4149760-the-beans-aren-t-sliding-towards-the-grinder.md)
- [How can I improve my crema?](https://helpcenter.spinn.com/en/articles/4237010-how-can-i-improve-my-crema.md): Crema
- [Can I change the burrs of my grinder?](https://helpcenter.spinn.com/en/articles/4146372-can-i-change-the-burrs-of-my-grinder.md)
- [Does the grinder have conical or flat burrs?](https://helpcenter.spinn.com/en/articles/4146352-does-the-grinder-have-conical-or-flat-burrs.md): Burrs
- [Does my grinder require calibration?](https://helpcenter.spinn.com/en/articles/4146349-does-my-grinder-require-calibration.md): Calibration
- [What is the lifecycle of the grinder?](https://helpcenter.spinn.com/en/articles/4146346-what-is-the-lifecycle-of-the-grinder.md)
- [What type of beans can I use?](https://helpcenter.spinn.com/en/articles/4146305-what-type-of-beans-can-i-use.md): Type of beans, roast type, dark roast,
- [I changed my beans without changing the recipe.](https://helpcenter.spinn.com/en/articles/4146310-i-changed-my-beans-without-changing-the-recipe.md)
- [How far up do I fill the water tank?](https://helpcenter.spinn.com/en/articles/4185250-how-far-up-do-i-fill-the-water-tank.md): Fill water tank, water level
- [I refilled my water tank and now water is leaking out of the tank.](https://helpcenter.spinn.com/en/articles/4146252-i-refilled-my-water-tank-and-now-water-is-leaking-out-of-the-tank.md): Water leakage
- [My machine fell over on the counter with a full water tank. Can I refill and restart?](https://helpcenter.spinn.com/en/articles/4146231-my-machine-fell-over-on-the-counter-with-a-full-water-tank-can-i-refill-and-restart.md): Machine fell
- [I refilled my water tank but the indicator light still shows an empty water tank.](https://helpcenter.spinn.com/en/articles/4146244-i-refilled-my-water-tank-but-the-indicator-light-still-shows-an-empty-water-tank.md): Indicator lights UI water tank
- [How do I clean my water tank?](https://helpcenter.spinn.com/en/articles/4146236-how-do-i-clean-my-water-tank.md): Cleaning water tank
- [My water tank cracked.](https://helpcenter.spinn.com/en/articles/4146234-my-water-tank-cracked.md): broken tank, dropped tank, broke my water tank
- [How much water does the water tank hold?](https://helpcenter.spinn.com/en/articles/4146210-how-much-water-does-the-water-tank-hold.md): Water tank capacity
- [How many servings can I make with a full water tank?](https://helpcenter.spinn.com/en/articles/4146209-how-many-servings-can-i-make-with-a-full-water-tank.md): Servings, how many drinks from a full tank
- [How do I refill my water tank?](https://helpcenter.spinn.com/en/articles/4146208-how-do-i-refill-my-water-tank.md): Refilling the water tank
- [How do I know if the water tank is empty?](https://helpcenter.spinn.com/en/articles/4146207-how-do-i-know-if-the-water-tank-is-empty.md): Empty water tank
- [Water tank is leaking](https://helpcenter.spinn.com/en/articles/4145984-water-tank-is-leaking.md): Water leak
- [When do I need a new filter?](https://helpcenter.spinn.com/en/articles/4146488-when-do-i-need-a-new-filter.md): New filter flush, change filter, water filter, water filter frequency, when to change the water filter, how to change the water filter
- [I haven’t made a coffee in a while. Do I need to replace my water filter?](https://helpcenter.spinn.com/en/articles/4146218-i-haven-t-made-a-coffee-in-a-while-do-i-need-to-replace-my-water-filter.md): Inactivity, vacation, holidays, replacing water filter
- [How to Prime / Change Water Filter](https://helpcenter.spinn.com/en/articles/4146215-how-to-prime-change-water-filter.md): Replacing water filter, priming water filter, new water filter
- [Spout Drips When Drip Tray is Removed](https://helpcenter.spinn.com/en/articles/5224260-spout-drips-when-drip-tray-is-removed.md): Drip; water; spout
- [There is residue in my drip tray.](https://helpcenter.spinn.com/en/articles/4146510-there-is-residue-in-my-drip-tray.md)
- [What is the drip tray capacity?](https://helpcenter.spinn.com/en/articles/4146508-what-is-the-drip-tray-capacity.md): Drip tray capacity
- [Can I put my drip tray in the dishwasher?](https://helpcenter.spinn.com/en/articles/4146507-can-i-put-my-drip-tray-in-the-dishwasher.md): dishwasher safe, hand wash only
- [Can I make coffee without a drip tray?](https://helpcenter.spinn.com/en/articles/4146505-can-i-make-coffee-without-a-drip-tray.md): no drip tray, carafe, travel mug
- [My drip tray is overfilling. How do I clean?](https://helpcenter.spinn.com/en/articles/4146503-my-drip-tray-is-overfilling-how-do-i-clean.md)
- [Where do I place my drip tray?](https://helpcenter.spinn.com/en/articles/4146502-where-do-i-place-my-drip-tray.md)
- [Can I put my residue bin in the dishwasher?](https://helpcenter.spinn.com/en/articles/4146522-can-i-put-my-residue-bin-in-the-dishwasher.md): residue bin dishwasher safe?
- [Do I need to remove the grounds after every use?](https://helpcenter.spinn.com/en/articles/4146519-do-i-need-to-remove-the-grounds-after-every-use.md): Empty the residue bin when notified
- [After emptying my residue bin, I get an error message on the UI.](https://helpcenter.spinn.com/en/articles/4146518-after-emptying-my-residue-bin-i-get-an-error-message-on-the-ui.md): residue bin error
- [How do I clean the residue bin?](https://helpcenter.spinn.com/en/articles/4146516-how-do-i-clean-the-residue-bin.md)
- [The residue in my residue bin is wet.](https://helpcenter.spinn.com/en/articles/4146515-the-residue-in-my-residue-bin-is-wet.md): clog spout, water in bin, brewing to bin
- [My residue container is full.](https://helpcenter.spinn.com/en/articles/4146512-my-residue-container-is-full.md): empty residue bin
- [I am stuck in an auto-cleaning cycle](https://helpcenter.spinn.com/en/articles/4233723-i-am-stuck-in-an-auto-cleaning-cycle.md): Auto-cleaning
- [I will not be using my coffee maker for a while, do I need to run a cleaning cycle?](https://helpcenter.spinn.com/en/articles/4146500-i-will-not-be-using-my-coffee-maker-for-a-while-do-i-need-to-run-a-cleaning-cycle.md): Inactivity, vacation mode, deep clean
- [Can I start a cleaning cycle without using the Spinn App?](https://helpcenter.spinn.com/en/articles/4146499-can-i-start-a-cleaning-cycle-without-using-the-spinn-app.md)
- [Can I use my own cleaning agents?](https://helpcenter.spinn.com/en/articles/4146496-can-i-use-my-own-cleaning-agents.md)
- [Do I need to place a cup on the drip tray when running a cleaning cycle?](https://helpcenter.spinn.com/en/articles/4146494-do-i-need-to-place-a-cup-on-the-drip-tray-when-running-a-cleaning-cycle.md)
- [How does descaling work?](https://helpcenter.spinn.com/en/articles/4146486-how-does-descaling-work.md): Descaling cycle, cleaning
- [How do I run manual cleaning cycles?](https://helpcenter.spinn.com/en/articles/4146485-how-do-i-run-manual-cleaning-cycles.md): Cleaning cycle, descale, desclaing, Pro waterline
- [What is a manual cleaning cycle?](https://helpcenter.spinn.com/en/articles/4146478-what-is-a-manual-cleaning-cycle.md): Manual cleaning cycle, descaling, filter change
- [What does a clean shot do?](https://helpcenter.spinn.com/en/articles/4146477-what-does-a-clean-shot-do.md): Clean shot
- [Why does my coffee maker run a post-flush?](https://helpcenter.spinn.com/en/articles/4146472-why-does-my-coffee-maker-run-a-post-flush.md): Post-flush
- [Why does my coffee maker run an automatic pre-flush?](https://helpcenter.spinn.com/en/articles/4146469-why-does-my-coffee-maker-run-an-automatic-pre-flush.md): Pre-flush
- [How often do the automatic cleaning cycles run?](https://helpcenter.spinn.com/en/articles/4146468-how-often-do-the-automatic-cleaning-cycles-run.md)
- [What is an automatic cleaning cycle?](https://helpcenter.spinn.com/en/articles/4146462-what-is-an-automatic-cleaning-cycle.md): Automatic cleaning cycles
- [What is the length of the Spinn Pro waterline?](https://helpcenter.spinn.com/en/articles/5741901-what-is-the-length-of-the-spinn-pro-waterline.md): waterline, Spinn pro
- [Does the milk frother connect to WiFi or bluetooth?](https://helpcenter.spinn.com/en/articles/4185238-does-the-milk-frother-connect-to-wifi-or-bluetooth.md): Milk frother
- [Error Codes](https://helpcenter.spinn.com/en/articles/4149807-error-codes.md): Spinn error, Error codes on app
- [Indicator Lights](https://helpcenter.spinn.com/en/articles/4170970-indicator-lights.md): What do the indicator lights mean on Spinn's User Interface?

## Spinn Marketplace

- [Apple Pay](https://helpcenter.spinn.com/en/articles/6558901-apple-pay.md): Wrong address, shipping, new address, delivered, Apple Pay
- [I'd like to recommend a roaster](https://helpcenter.spinn.com/en/articles/4218853-i-d-like-to-recommend-a-roaster.md): Roaster recommendation
- [Spinn Coffee Credit Terms & Conditions](https://helpcenter.spinn.com/en/articles/4218715-spinn-coffee-credit-terms-conditions.md): Coffee credit terms & conditions
- [How do I redeem coffee credits?](https://helpcenter.spinn.com/en/articles/4218605-how-do-i-redeem-coffee-credits.md): Redeem coffee credits
- [How does auto-ordering work?](https://helpcenter.spinn.com/en/articles/4149837-how-does-auto-ordering-work.md)
- [How do I order from the Spinn Marketplace?](https://helpcenter.spinn.com/en/articles/4149835-how-do-i-order-from-the-spinn-marketplace.md)
- [Can I buy the Milk Frother Separately?](https://helpcenter.spinn.com/en/articles/5520500-can-i-buy-the-milk-frother-separately.md): milk frother, accessories, carafe, frother, mug, travel mug.

## Spinn App

- [Where can I buy cleaning agents?](https://helpcenter.spinn.com/en/articles/4475122-where-can-i-buy-cleaning-agents.md): Cleaning agents, cleaner, cleanser, descaler, water filter
- [I am logged in with my Facebook credentials. How do I login with my Spinn account?](https://helpcenter.spinn.com/en/articles/4420039-i-am-logged-in-with-my-facebook-credentials-how-do-i-login-with-my-spinn-account.md)
- [Schedule a brew in the app](https://helpcenter.spinn.com/en/articles/4399382-schedule-a-brew-in-the-app.md): Can I schedule a brew in the app?
- [Volume sliders in app](https://helpcenter.spinn.com/en/articles/4378854-volume-sliders-in-app.md): What do the app sliders do?
- [Can I connect using multiple accounts?](https://helpcenter.spinn.com/en/articles/4378624-can-i-connect-using-multiple-accounts.md): Connect more than one phone, multiple users, more than one user, smart phone, connection
- [Scanning new beans](https://helpcenter.spinn.com/en/articles/4351346-scanning-new-beans.md): Downloading digital recipes
- [Can I use my coffee maker without the App?](https://helpcenter.spinn.com/en/articles/4184953-can-i-use-my-coffee-maker-without-the-app.md): Spinn App
- [I'm Not Getting Push Notifications from the App](https://helpcenter.spinn.com/en/articles/4237045-i-m-not-getting-push-notifications-from-the-app.md)
- [Creating a Customized Recipe Shortcut \(iOS\)](https://helpcenter.spinn.com/en/articles/8461226-creating-a-customized-recipe-shortcut-ios.md): How to create a shortcut on iPhone and iPad to quickly make your favorite customized recipes, through the Spinn App! Voice commands, Siri
- [My machine finished cleaning/brewing but the app says the machine is still busy and doesn't allow me to make a new serving](https://helpcenter.spinn.com/en/articles/4195040-my-machine-finished-cleaning-brewing-but-the-app-says-the-machine-is-still-busy-and-doesn-t-allow-me-to-make-a-new-serving.md): Cleaning connectivity issues
- [Spinn App Crashed While Brewing](https://helpcenter.spinn.com/en/articles/4195038-spinn-app-crashed-while-brewing.md): App connectivity
- [I tried customizing a drink but my coffee maker isn't responding](https://helpcenter.spinn.com/en/articles/4195035-i-tried-customizing-a-drink-but-my-coffee-maker-isn-t-responding.md): WiFi connectivity issues
- [My machine is not responding to my App](https://helpcenter.spinn.com/en/articles/4195033-my-machine-is-not-responding-to-my-app.md): WiFi connectivity issues
- [I lost connection with my machine and cannot reconnect](https://helpcenter.spinn.com/en/articles/4195032-i-lost-connection-with-my-machine-and-cannot-reconnect.md): WiFi connectivity issues
- [I can't setup my machine because it does not connect to WiFi](https://helpcenter.spinn.com/en/articles/4195026-i-can-t-setup-my-machine-because-it-does-not-connect-to-wifi.md): WiFi connectivity issues
- [My machine is not connecting to WiFi](https://helpcenter.spinn.com/en/articles/4195003-my-machine-is-not-connecting-to-wifi.md): WiFi connection issues, Online, Offline, offli, conne, connection, wi fi, wont, won't
- [New WiFi Connection](https://helpcenter.spinn.com/en/articles/8426775-new-wifi-connection.md): Moved, new wifi, different wifi, wifi

## Spinn Software

- [Voice Commands](https://helpcenter.spinn.com/en/articles/5362556-voice-commands.md): Google home; Apple Siri; Amazon Alexa; Echo; voice commands
- [Do I need to have a WiFi connection to work the Spinn Maker?](https://helpcenter.spinn.com/en/articles/6610210-do-i-need-to-have-a-wifi-connection-to-work-the-spinn-maker.md): Wifi, bluetooth, wifi required, internet connection
- [Guest Mode - Multiple Users](https://helpcenter.spinn.com/en/articles/6617160-guest-mode-multiple-users.md): How to create guest mode, multiple users, QR code, friends, family
- [Mesh Router Connection Issues](https://helpcenter.spinn.com/en/articles/6558881-mesh-router-connection-issues.md): WiFi connection issues, Online, Offline, offli, conne, connection, wi fi, wont, won't, Mesh router, Google, 404, 404 error
- [How does the Amazon Alexa Skill setup work?](https://helpcenter.spinn.com/en/articles/5362428-how-does-the-amazon-alexa-skill-setup-work.md): Amazon; Alexa; Skill; Echo; voice; Google voice; Google home; voice commands
- [How do I update my software?](https://helpcenter.spinn.com/en/articles/4149849-how-do-i-update-my-software.md): Update, software, IOS, Android

## Miscellaneous Support

- [Milk Frother User's Manual](https://helpcenter.spinn.com/en/articles/5849245-milk-frother-user-s-manual.md): Milk Frother Instructions
- [What size is the Spinn Carafe?](https://helpcenter.spinn.com/en/articles/6594841-what-size-is-the-spinn-carafe.md): How many ounces, oz, carafe oz
- [How to find previous LIVE chat conversation.](https://helpcenter.spinn.com/en/articles/6613731-how-to-find-previous-live-chat-conversation.md): Can't find last chat, last conversation, previous conversation, old chats.
- [Milk Frother Functions](https://helpcenter.spinn.com/en/articles/7208235-milk-frother-functions.md): Milk frother hot foam, cold foam, warm milk
- [I did not receive my milk frother](https://helpcenter.spinn.com/en/articles/4378618-i-did-not-receive-my-milk-frother.md): Spinn milk frother
- [I did not receive my carafe](https://helpcenter.spinn.com/en/articles/4378614-i-did-not-receive-my-carafe.md): Spinn carafe
- [What are oily beans?](https://helpcenter.spinn.com/en/articles/4149882-what-are-oily-beans.md): Dark roast, oily beans
- [Can I put the cup holder in the dishwasher?](https://helpcenter.spinn.com/en/articles/4149886-can-i-put-the-cup-holder-in-the-dishwasher.md): Is the drip tray dishwasher safe
- [Single or dual boiler system?](https://helpcenter.spinn.com/en/articles/4149881-single-or-dual-boiler-system.md)
- [110v or 220v?](https://helpcenter.spinn.com/en/articles/4149878-110v-or-220v.md): What voltage does the Spinn use
- [Vanilla syrup](https://helpcenter.spinn.com/en/articles/6258635-vanilla-syrup.md)
- [What size cup / mug will fit under the spout?](https://helpcenter.spinn.com/en/articles/4149864-what-size-cup-mug-will-fit-under-the-spout.md): large mug, travel mug, carafe
- [Warranty Registration](https://helpcenter.spinn.com/en/articles/9354510-warranty-registration.md): Warranty, register warranty, register product, validate warranty