Steam coming out of the spout can be caused by a number of reasons. The first and foremost has to do with your altitude. If you get in touch with us, we are able to establish an over the air connection with your device and adjust the recipe and brewing temperature.
Should you need any help, please reach out to the Spinn Support team - we are here for you Monday - Friday: 9:00 am - 5:00 pm EST. Click on the chat bubble in the bottom right hand corner of this screen.