If you believe that the water tank is leaking, please first lift up the tank and place it back to ensure that is it seated properly.
If you still see leaking, remove the water tank from the Spinn Maker and hold it above your sink. Push in the valve at the bottom of the container until all the water comes out. Make sure the water tank is clean from the inside. You can also remove the water filter and then reseat it.
Should you need any help, please reach out to the Spinn Support team - we are here for you Monday - Friday: 9:00 am - 5:00 pm EST. Click on the chat bubble in the bottom right hand corner of this screen.