Every 6 months OR after each 1000th serving, your Spinn Maker must be descaled.
The Spinn will notify you via the Spinn App when a descaling cycle is required. You can also trigger the cycle manually by clicking the menu icon, next to the bell, in the upper right hand corner of the maker tab. From there, tap Cleaning & Descaling.
You will need to perform manual actions before and during the process. The Spinn App will guide you through these actions step by step:
Empty remaining water from the water tank
Remove the Spinn water filter from the water tank
Pour 1 dosage of Spinn Descale agent into the water tank
Fill the water tank with fresh, cold water
Replace the water tank in the machine
Empty the drip tray and replace in the machine
Empty the residue bin and replace the machine
Should you need help with any of these steps, please reach out to the Spinn Support team - we are here for you Monday - Friday: 9:00 am - 5:00 pm PST. Click on the chat bubble in the bottom right hand corner of this screen.