Spinn sells cleaning agents which are designed for using your Spinn Coffee Maker. They can be purchased on http://www.spinn.com and via the Spinn App.
The use of vinegar is prohibited.
Should you need any help, please reach out to the Spinn Support team - we are here for you Monday - Friday: 9:00 am - 5:00 pm EST. Click on the chat bubble in the bottom right hand corner of this screen.