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The residue in my residue bin is wet.
The residue in my residue bin is wet.
Support at Spinn avatar
Written by Support at Spinn
Updated over 11 months ago

Wet residue could mean that your filter is clogged or the grind settings were too fine. Run a filter flush and/or a clean shot in the App.
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Alternatively, it may be a clogged spout - If you look closely at the spout, you'll see a cross shaped divider splitting it into four holes. Using a needle or paperclip, poke each of those holes and give them a bit of a stirring motion. Then a clean shot or two from the app (same menu as cleaning) should flush any debris out.

Should you need any help, please reach out to the Spinn Support team - we are here for you Monday - Friday: 9:00 am - 5:00 pm PST. Click on the chat bubble in the bottom right hand corner of this screen.

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