About 15 minutes after your last brewing session, an automatic cleaning cycle runs.
If you are stuck in an automatic cleaning cycle, we recommend you long press the user button (icon above the Spinn button) to exit cleaning mode. From here, you should be able to make servings again. I the session remains 'stuck', unplug your Spinn for 30 seconds, then plug back in.
Should you need any help, please reach out to the Spinn Support team - we are here for you Monday - Friday: 9:00 am - 5:00 pm EST. Click on the chat bubble in the bottom right hand corner of this screen.